Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- STSmokey T., Franklin, TN
“Great people and good insurance rates!”
- TKTyler K., Franklin, TN
“I have been working with John and Scott since October of 2018 and I literally have only the best things to say about these guys and the team! When my vehicle was involved in a hit and run, the process of getting my vehicle fixed was easier than I could have ever imagined! You are treated fairly and with the upmost professionalism! I would recommend these guys for any insurance needs you may have! Keep up the great work guys! Thanks!”
- JFJim F., Franklin, TN
“We are new to TN. and asked a relative who he had for insurance. Johnston and Associates were recommended. I was very impressed with how sincere and interested John was in getting the right policies for both home and auto. I met him in person and he took his time explaining the options I had. He was professional , efficient and understanding . I have since contacted him for adding another auto and had immediate response. I would highly recommend John and his insurance knowledge was top notch.”
- JMJamie M., Franklin, TN
“I’ve always said, you get what you pay for. In this case, you get MORE. John is amazing! His professionalism, promptness, and rates are just top notch!!”
- LJLora J., Franklin, TN
“John and team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.”
- SSSarah S., Franklin, Tennessee
“John provides such great service! He helped our family find great rates for our home and for auto!
” - MHMatthew H., Franklin, Tennessee
“John has been great to work with every time I’ve reached out!
” - AKAndre K., Franklin, Tennessee
- JGJaime G., Franklin, Tennessee
“Great company! John has been very helpful every time I’ve needed to make a change to my policy – which has been often in the past 6 months! He’s been patient, very easy to work with, & always quick to respond. Thank you!
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- VGVikas G., Franklin, Tennessee
“John Hatcher and Scott are easy to work with. They helped us a lot and got things done very smoothly.
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- LJLora J., Franklin, Tennessee
“John ans team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.
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- AMAzad M., Franklin, Tennessee
“Scott always does a great job helping me and my family. He works hard finding us a great deal and saved us a lot money.
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- EWEric W., Franklin, Tennessee
“Scott and his team have worked with our family of companies for over a decade providing unparalleled service, knowledge, integrity and countless policies for us and our clients. I HIGHLY recommend his team and I’m HAPPY to do so! FIVE STARS.
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- DWDianne W., Franklin, Tennessee
“Great customer service! Always available to answer questions with clear, concise information.
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- SDShawn D., Franklin, Tennessee
“I have been a client for a good time. I’ve also referred J and A to others and they have been well taken care of.
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