Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CPChandrakant P., Franklin, Tennessee
Shawn D., Franklin, Tennessee“I have been a client for a good time. I’ve also referred J and A to others and they have been well taken care of.”
- LJLora J., Franklin, Tennessee
“John and team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.”
Sarah S., Franklin, Tennessee“John provides such great service! He helped our family find great rates for our home and for auto!”
- MHMatthew H., Franklin, Tennessee
“John has been great to work with every time I’ve reached out!”
- ABAshton B., Franklin, Tennessee
“John is a pleasure to work with and offers fantastic deals on insurance! I would highly recommend him to family and friends.”
Andre K., Franklin, Tennessee- BSBrandon S., Franklin, Tennessee
“Really enjoyed working with Johnston & Associates. Great people and a great company.”
Jamie C., Franklin, Tennessee“I’ve always said, you get what you pay for. In this case, you get MORE. John is amazing! His professionalism, promptness, and rates are just top notch!!”
D H., Franklin, Tennessee“So I had the worst experience with my homeowners insurance after the Tornado and decided to switch providers and John was the “Man” not only did he find me a better homeowners insurance provider but he got me a cheaper rate then he got me a better car insurance rate with a teenage driver so to say I’m a happy customer is an understatement. Johnston and Associates are the “Real Deal” when it comes to saving clients money!!”
- MWMike W., Franklin, Tennessee
“Scott and his team provide excellent service while working hard to ensure that I get the best overall policies and protection.i find the firm easy to communicate with and always professional handling any requests, I highly recommend Johnston and Associates!!!”
- JFJim F., Franklin, Tennessee
“We are new to TN. and asked a relative who he had for insurance. Johnston and Associates were recommended. I was very impressed with how sincere and interested John was in getting the right policies for both home and auto. I met him in person and he took his time explaining the options I had. He was professional , efficient and understanding . I have since contacted him for adding another auto and had immediate response. I would highly recommend John and his insurance knowledge was top notch.”
Randy S., Franklin, Tennessee“I’ve been a client for several years, as are my mother-in law and my sister and her husband.
Why? Because of stellar customer service, advice and great people. Scott and John, and everyone else I’ve dealt with through the years do what they say, when they say, and back it up with great communication. Never an issue after many years, a lot of modifications to the policies, and with several carriers, all well represented by Johnston and Associates.
Thanks for many years of great service!”
Broke B., Franklin, Tennessee“Great people and good insurance rates!”
Tyler K., Franklin, Tennessee“I have been working with John and Scott since October of 2018 and I literally have only the best things to say about these guys and the team! When my vehicle was involved in a hit and run, the process of getting my vehicle fixed was easier than I could have ever imagined! You are treated fairly and with the upmost professionalism! I would recommend these guys for any insurance needs you may have! Keep up the great work guys! Thanks!”