Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Karlisa K., Franklin, Tennessee“Been with J&A for almost 6 years and I’ve always had great interactions with every associate. I recently turned to them again when buying a new house and John made everything seamless. On another instance, I recommended J&A to a friend who had issues with getting coverage for her home because she was “high risk” (to no fault of her own, things just happen…sometimes even twice) but J&A was able to find her coverage when it seemed like everyone was turning her down. I have never been so proud of a recommendation!”
Brett S., Franklin, Tennessee“I’ve enjoyed working with Johnston and Associates insurance over the past 4 years. They’re easy to communicate with, responsive to email, and search for the best prices so you don’t have to.”
- SCSteven C., Franklin, Tennessee
“Scott works with several different companies to get you the best rate. He is very responsive and easy to work with. Glad I went with him.”
- RCRaymond C., Franklin, Tennessee
“Johnston and associates has been very good to work with.”
Kimber K., Franklin, Tennessee“John Hatcher is great. Excellent customer service and very knowledgeable. A+++ highly recommended”
Calvin G., Franklin, Tennessee“Johnston & Associates have been great to work with for my homeowner’s insurance needs. They have always been available when I’ve needed them; they are organized, efficient, and got me exactly the policy I needed. I would recommend them to any/all of my friends with insurance needs!”
- CLCalvin L., Franklin, Tennessee
- MLMichael L., Franklin, Tennessee
“A++++. Walked in as a stranger from out of state and walked out with the coverage I needed at an amazing price. I was shown all different coverages, pricing and companies. John had tremendous knowledge of the business and saved me money. Thank you John!”
Kim B., Franklin, Tennessee“Highly recommend! We have been working with John and he is quick to reply and help us with what we need. Very satisfied with the service.”
- JJaime, Franklin, Tennessee
“Great company! John has been very helpful every time I’ve needed to make a change to my policy – which has been often in the past 6 months! He’s been patient, very easy to work with, & always quick to respond. Thank you!”
- BQBethann Q., Franklin, Tennessee
“Very helpful and saved us money!”
- VGVikas G., Franklin, Tennessee
“John Hatcher and Scott are easy to work with. They helped us a lot and got things done very smoothly.”
- AMAzad M., Franklin, Tennessee
“Scott always does a great job helping me and my family. He works hard finding us a great deal and saved us a lot money.”
- EWEric W., Franklin, Tennessee
“Scott and his team have worked with our family of companies for over a decade providing unparalleled service, knowledge, integrity and countless policies for us and our clients. I HIGHLY recommend his team and I’m HAPPY to do so! FIVE STARS.”
- WGWalter G., Franklin, Tennessee