Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Garrison W., Franklin, Tennessee“Michael was very helpful and understanding to my needs and wants. He made my whole experience very easy.”
Courtney F., Franklin, Tennessee“Michael Wright has been such a help! I can’t imagine a better insurance experience. Thank you thank you thank you!”
James C., Franklin, Tennessee“Michael Wright gave me excellent service helping with both auto and homeowners insurance. I had the same auto insurance provider for more than five years and Michael showed me in the simplest terms why I should cancel with my previous insurance and go with him, His professionalism and good attitude left me confident I was dealing with a real pro. Its stressful enough purchasing a home but Michael made this a easy and comfortable experience. I hope to have a long lasting business relationship with Michael for all my insurance needs. Great Job Michael it was truly my pleasure. I would and will recommend your services to friends and family.
Thankfully Jim Crenshaw.”
Haroon L., Franklin, Tennessee“awesome and proactive.”
Matt M., Franklin, Tennessee“I’ve only done business with Johnston & Associates for a short time, but they have been very professional and have done a great job meeting my insurance needs.”
Brian M., Franklin, Tennessee“Scott offers great service and easy to work with on insurance options. He xoes both commercial and personal insurance and could not be happier.
Brian”
Joey M., Franklin, Tennessee
Ryann C., Franklin, Tennessee“I’ve worked with Johnston & Associates to shop around auto insurance policies and we found a great policy at a great price with their help. More recently I worked with Michael Wright on home owners insurance and again we got a great policy at a great price. I highly recommend Johnston & Associates.”
Pete Y., Franklin, Tennessee“Johnston & Associates and Michael Wright have been absolutely great for my family and I. Excellent communication and service and the savings we’ve seen have been huge. Fully recommend.”
- KMKyle M., Franklin, Tennessee
“Easiest experience I’ve ever had with insurance!!! Michael Wright facilitated a seemless transition for my wife and I to add home owners insurance to our current policy! We literally spent a couple minutes discussing what we wanted, he took care of everything else, and even handled everything with our mortgage company so that we didn’t have to worry about anything while closing on the home!!! Definitely recommend using them, and specifically requesting Michael Wright to handle your account/situation!!!”
erik r., Franklin, Tennessee“These guys have helped me with 3 cars and rental insurance! great to deal with and quick response times!”
- LGLisa G., Franklin, Tennessee
“I highly recommend Johnston & Associates Insurance. Melanie was able to shop out my policy, so I knew which company would best meet my needs and have the best rate. I love that they represent 20 different carriers and can do the shopping for me! Who has time to call 20 different agencies? Definitely give them a call!”
- GLGloria L., Franklin, Tennessee
“The staff is easy to talk to, worked hard to find me the best quotes, and continue to check up on me and my family!”
Becky C., Franklin, Tennessee“Michael Wright was great to work with! He was very patient with all my questions (I had a lot) and very responsive to my emails and phone calls. Excellent experience!”
- SBSheree B., Franklin, Tennessee
“John, Barbara and Scott have always been very helpful whether it is for business or for personal. Love being able to email and get a rapid response for whatever I need. Thanks. Sheree B.”