Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Tabby H., Franklin, Tennessee“I let them humor me with a quote after being with Progressive for years and I was shocked how much they saved me a month on my car insurance so I signed up for rental and business insurance too. I’m glad to be with Erie Insurance when I’ve had to use them for claims, it was a good experience.”
- SBSteve B., Franklin, Tennessee
“Scott and team did a stellar job for me with a fast turn-around on new CGL and Commercial auto policy for my business. Everything was professional and responsive. My wife & I also have our home, RV and other automobiles with Erie Insurance through Johnston & Associates. Good job!!! Steve B.”
Garner G., Franklin, Tennessee“I’ve never experienced a more responsive service in insurance. I can email a question or a need and I can always count on Scott Johnston to reply with a resolution quickly and professionally.”
Kathryn B., Franklin, Tennessee“We couldn’t be happier with the service and results from Scott Johnston. We believe we got the best quote on the planet for our business insurance and we can breathe easier knowing we’re fully covered. We would highly recommend Johnston & Associates for all your insurance needs. You won’t be disappointed!”
Eileen C., Franklin, Tennessee“Johnston & Associates is a great insurance company. They are very prompt when you need something and have excellent insurance rates.”
- MTMelissa T., Franklin, Tennessee
“I was able to switch over my insurance policy painlessly and in a matter of a few hours thanks to Scott. Not to me mention he saved our family a lot of money in annual premiums!”
Jeremy G., Franklin, Tennessee“Great customer service! They ran a bunch of quotes for me and had my best interest in mind. I definitely recommend Johnston & Associates.”
Ryan S., Franklin, Tennessee“Scott was amazing, he answered all of my questions and explained alot that i didnt know. I am a small buisness owner and this was much easier experience then anticipated, I got general liability insurance and commercial vehicle policy for half of what other companys had qouted. Just give him a call!”
- KBKevin B., Franklin, Tennessee
“Grate insurance agent ,they don’t just sell you insurance but show you what your options are and save you money.”
Nick G., Franklin, Tennessee“Very nice individual, knows his stuff and is always willing to go the extra mile for clients!”
- JGJ'leecia G., Franklin, Tennessee
“Michael was AWESOME!! He gave me different options to choose from and explained each very well. This was the easiest process and I’m very thankful for that. He was able to save me $112 monthly! I am definitely spreading the word!”
Paul S., Franklin, Tennessee“Johnston and Associates is a top rated insurance company. We’ve been pleased with their overall professionalism and attention to our needs. We have all of our auto insurance with them as well as our homeowner’s policy. If you’re looking for someone with local knowledge while maintaining national credibility, you should consider talking to Scott and his team. Excellent.”
Andrew S., Franklin, Tennessee“I was able to work with Michael Wright, and he was fantastic. He found a great offer through Erie Insurance and was able to explain the benefits of the house and auto policies in comparison to my current insurance. He is very thorough in his explanations, very patient in answering questions, and is extremely prompt in answering emails and guiding you through the process. Since they are an independent agency they work primarily for the customer (that’s you!) and will always be honest in getting you the best deal and giving you the best advice!”
Frank B., Franklin, Tennessee“While I was looking for a new insurance company, I found Johnston and Associates. Michael not only reviewed my options and put together an outstanding package for me, he followed up on every step of the process to insure I was comfortable with it. No talking lizards or pigs, no Mayhem, just fast, efficient, personal service. I saved money and my coverage is provided by a well-known, national company. I would recommend Johnston and Associates, and especially Michael, to anyone shopping or comparing insurance.”
Katie S., Franklin, Tennessee“You will get no better service than Johnston & Associates!”