Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MMMatt M., Franklin, Tennessee
“I’ve only done business with Johnston & Associates for a short time, but they have been very professional and have done a great job meeting my insurance needs.
” - JGJeremy G., Franklin, Tennessee
“Great customer service! They ran a bunch of quotes for me and had my best interest in mind. I definitely recommend Johnston & Associates.
” - SBSteve B., Franklin, Tennessee
“Scott and team did a stellar job for me with a fast turn-around on new CGL and Commercial auto policy for my business. Everything was professional and responsive. My wife & I also have our home, RV and other automobiles with Erie Insurance through Johnston & Associates. Good job!!! Steve B.
” - GGGarner G., Franklin, Tennessee
“I’ve never experienced a more responsive service in insurance. I can email a question or a need and I can always count on Scott Johnston to reply with a resolution quickly and professionally.
” - PYPete Y., Franklin, Tennessee
“Johnston & Associates and Michael Wright have been absolutely great for my family and I. Excellent communication and service and the savings we’ve seen have been huge. Fully recommend.
” - MTMelissa T., Franklin, Tennessee
“I was able to switch over my insurance policy painlessly and in a matter of a few hours thanks to Scott. Not to me mention he saved our family a lot of money in annual premiums!
” - SSStephen S., Franklin, Tennessee
“Scott Johnston has been my insurance agent since 2010 in which we have carried our car & renter’s insurance with Erie. Just recently (last friday) we closed on our first home and Johnston & Associates were amazing to work with in getting our renter’s insurance switched to a homeowner’s policy. They are always very prompt, knowledgeable, professional and thorough when we’ve asked for a change or when we’ve purchased new vehicles. I recommend them to all of our friend’s and family members who need insurance. Thank you Scott and Johnston Associates for everything.
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“These guys have helped me with 3 cars and rental insurance! Great to deal with and quick response times!
”- GWGarrison W., Franklin, Tennessee
“Michael was very helpful and understanding to my needs and wants. He made my whole experience very easy.
” - MWMike W., Franklin, Tennessee
“Scott and his team provide excellent service while working hard to ensure that I get the best overall policies and protection. I highly recommend Johnston and Associates!!!
” - RSRyan S., Franklin, Tennessee
“Scott was amazing, he answered all of my questions and explained a lot that I didn’t know. I am a small business owner and this was much easier experience then anticipated, I got general liability insurance and commercial vehicle policy for half of what other companies had quoted. Just give him a call!
” - ECEileen C., Franklin, Tennessee
“Johnston & Associates is a great insurance company. They are very prompt when you need something and have excellent insurance rates.
” - KBKevin B., Franklin, Tennessee
“Grate insurance agent, they don’t just sell you insurance but show you what your options are and save you money.
” - HLHaroon L., Franklin, Tennessee
“awesome and proactive.”
- JMJoey M., Franklin, Tennessee