Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MLMichael L., Franklin, Tennessee
“A++++. Walked in as a stranger from out of state and walked out with the coverage I needed at an amazing price. I was shown all different coverages, pricing and companies. John had tremendous knowledge of the business and saved me money. Thank you John!
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- MPMike P., Franklin, Tennessee
- SJScott J., Franklin, Tennessee
- JDJulie D., Franklin, Tennessee
“The guys at Johnston & Associates Insurance have completely made me rethink my opinion of “Insurance” people. Scott and Michael have been more than helpful in getting me business, auto, home, and life insurance. They are quick to respond with quotes, find and give all the discounts they possibly can, and do all the shopping around for you. All I’ve had to do is email in a few papers and sign a document. I definitely recommend this company to anyone wanting a pleasant experience in insurance.
Their kindness and humor is icing on the cake, after each email or phone call with them, I feel more secure in my insurance decisions.” - JAJeff A., Franklin, Tennessee
“Scott saved me $800 a year on my homeowners and auto insurance and have more coverage! I would highly recommend him to anyone looking for better rates and coverage.
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- LWLeanne W., Franklin, Tennessee
“I have owned my home for almost 18 years. Johnston and Associates is THE insurance company to use for ALL your insurance needs.
John Hatcher that helped me with my renewals this year went above and beyond in getting me what I needed and saving me money to boot!
I hope to never have a claim but if I do I feel sure Johnston and Associates will go to bat for me in taking care of it as well as they do for my insurance needs.
Seriously. These ARE your go to people for insurance! I tell everyone about them.” - KKKarlisa K., Franklin, Tennessee
“Been with J&A for almost 6 years and I’ve always had great interactions with every associate. I recently turned to them again when buying a new house and John made everything seamless. On another instance, I recommended J&A to a friend who had issues with getting coverage for her home because she was “high risk” (to no fault of her own, things just happen…sometimes even twice) but J&A was able to find her coverage when it seemed like everyone was turning her down. I have never been so proud of a recommendation!
” - SBSheree B., Franklin, Tennessee
“John, Barbara and Scott have always been very helpful whether it is for business or for personal. Love being able to email and get a rapid response for whatever I need. Thanks. Sheree B.
” - KKKimber K., Franklin, Tennessee
“John Hatcher is great. Excellent customer service and very knowledgeable. A+++ highly recommended
” - BSBrett S., Franklin, Tennessee
“I’ve enjoyed working with Johnston and Associates insurance over the past 4 years. They’re easy to communicate with, responsive to email, and search for the best prices so you don’t have to.
” - MRMichael R., Franklin, Tennessee
“I had the pleasure of speaking with Scott earlier in the week. Very professional, polite, and prompt.
” - LGLisa G., Franklin, Tennessee
“I highly recommend Johnston & Associates Insurance. Melanie was able to shop out my policy, so I knew which company would best meet my needs and have the best rate. I love that they represent 20 different carriers and can do the shopping for me! Who has time to call 20 different agencies? Definitely give them a call!
” - CSCheryl S., Franklin, Tennessee
“Johnson & Associates has been incredibly responsive and helpful and found me the best rates possible! I would especially like to recognize Michael! When I needed major changes to policies and needed them quick he always came through. Choose Johnson & Associates for all your insurance needs – you will not be disappointed!
” - GCGloria C., Franklin, Tennessee
“The staff is easy to talk to, worked hard to find me the best quotes, and continue to check up on me and my family!”
- JMJulie M., Franklin, Tennessee
“The guys at Johnston & Associates Insurance have completely made me rethink my opinion of “Insurance” people. Scott and Michael have been more than helpful in getting me business, auto, home, and life insurance. They are quick to respond with quotes, find and give all the discounts they possibly can, and do all the shopping around for you. All I’ve had to do is email in a few papers and sign a document. I definitely recommend this company to anyone wanting a pleasant experience in insurance.
Their kindness and humor is icing on the cake, after each email or phone call with them, I feel more secure in my insurance decisions.”