Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ABI would highly recommend him to family and friends.Ashton B., Franklin, Tennessee
“John is a pleasure to work with and offers fantastic deals on insurance! I would highly recommend him to family and friends.”
...always willing to go the extra mile for clients!Nick G., Franklin, Tennessee“Very nice individual, knows his stuff and is always willing to go the extra mile for clients!
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I'm glad to be with Erie Insurance...Tabitha H., Franklin, Tennessee“I let them humor me with a quote after being with Progressive for years and I was shocked how much they saved me a month on my car insurance so I signed up for rental and business insurance too. I’m glad to be with Erie Insurance when I’ve had to use them for claims, it was a good experience.
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I can't imagine a better insurance experience.Courtney F., Franklin, Tennessee“Michael Wright has been such a help! I can’t imagine a better insurance experience. Thank you thank you thank you!
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You will get no better service than Johnston & Associates!
I highly recommend Johnston & Associates.Ryann C., Franklin, Tennessee“I’ve worked with Johnston & Associates to shop around auto insurance policies and we found a great policy at a great price with their help. More recently I worked with Michael Wright on home owners insurance and again we got a great policy at a great price. I highly recommend Johnston & Associates.”
We all love you and appreciate you and your work.Dawn H., Franklin, Tennessee“Scott , you’re the best. We all love you and appreciate you and your work. We will keep sending anyone we can your way.”
I definitely recommend this company...Julie M., Franklin, Tennessee“The guys at Johnston & Associates Insurance have completely made me rethink my opinion of “Insurance” people. Scott and Michael have been more than helpful in getting me business, auto, home, and life insurance. They are quick to respond with quotes, find and give all the discounts they possibly can, and do all the shopping around for you. All I’ve had to do is email in a few papers and sign a document. I definitely recommend this company to anyone wanting a pleasant experience in insurance.
Their kindness and humor is icing on the cake, after each email or phone call with them, I feel more secure in my insurance decisions.”
They're easy to communicate with...Brett S., Franklin, Tennessee“I’ve enjoyed working with Johnston and Associates insurance over the past 4 years. They’re easy to communicate with, responsive to email, and search for the best prices so you don’t have to.”
I have never been so proud of a recommendation!Karlisa K., Franklin, Tennessee“Been with J&A for almost 6 years and I’ve always had great interactions with every associate. I recently turned to them again when buying a new house and John made everything seamless. On another instance, I recommended J&A to a friend who had issues with getting coverage for her home because she was “high risk” (to no fault of her own, things just happen…sometimes even twice) but J&A was able to find her coverage when it seemed like everyone was turning her down. I have never been so proud of a recommendation!”
- STSmokey T., Franklin, TN
“Great people and good insurance rates!”
- TKTyler K., Franklin, TN
“I have been working with John and Scott since October of 2018 and I literally have only the best things to say about these guys and the team! When my vehicle was involved in a hit and run, the process of getting my vehicle fixed was easier than I could have ever imagined! You are treated fairly and with the upmost professionalism! I would recommend these guys for any insurance needs you may have! Keep up the great work guys! Thanks!”
- JFJim F., Franklin, TN
“We are new to TN. and asked a relative who he had for insurance. Johnston and Associates were recommended. I was very impressed with how sincere and interested John was in getting the right policies for both home and auto. I met him in person and he took his time explaining the options I had. He was professional , efficient and understanding . I have since contacted him for adding another auto and had immediate response. I would highly recommend John and his insurance knowledge was top notch.”
- JMJamie M., Franklin, TN
“I’ve always said, you get what you pay for. In this case, you get MORE. John is amazing! His professionalism, promptness, and rates are just top notch!!”
- LJLora J., Franklin, TN
“John and team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.”