Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ABI would highly recommend him to family and friends.Ashton B., Franklin, Tennessee
“John is a pleasure to work with and offers fantastic deals on insurance! I would highly recommend him to family and friends.”
...always willing to go the extra mile for clients!Nick G., Franklin, Tennessee“Very nice individual, knows his stuff and is always willing to go the extra mile for clients!
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I'm glad to be with Erie Insurance...Tabitha H., Franklin, Tennessee“I let them humor me with a quote after being with Progressive for years and I was shocked how much they saved me a month on my car insurance so I signed up for rental and business insurance too. I’m glad to be with Erie Insurance when I’ve had to use them for claims, it was a good experience.
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I can't imagine a better insurance experience.Courtney F., Franklin, Tennessee“Michael Wright has been such a help! I can’t imagine a better insurance experience. Thank you thank you thank you!
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You will get no better service than Johnston & Associates!
I highly recommend Johnston & Associates.Ryann C., Franklin, Tennessee“I’ve worked with Johnston & Associates to shop around auto insurance policies and we found a great policy at a great price with their help. More recently I worked with Michael Wright on home owners insurance and again we got a great policy at a great price. I highly recommend Johnston & Associates.”
We all love you and appreciate you and your work.Dawn H., Franklin, Tennessee“Scott , you’re the best. We all love you and appreciate you and your work. We will keep sending anyone we can your way.”
I definitely recommend this company...Julie M., Franklin, Tennessee“The guys at Johnston & Associates Insurance have completely made me rethink my opinion of “Insurance” people. Scott and Michael have been more than helpful in getting me business, auto, home, and life insurance. They are quick to respond with quotes, find and give all the discounts they possibly can, and do all the shopping around for you. All I’ve had to do is email in a few papers and sign a document. I definitely recommend this company to anyone wanting a pleasant experience in insurance.
Their kindness and humor is icing on the cake, after each email or phone call with them, I feel more secure in my insurance decisions.”
They're easy to communicate with...Brett S., Franklin, Tennessee“I’ve enjoyed working with Johnston and Associates insurance over the past 4 years. They’re easy to communicate with, responsive to email, and search for the best prices so you don’t have to.”
I have never been so proud of a recommendation!Karlisa K., Franklin, Tennessee“Been with J&A for almost 6 years and I’ve always had great interactions with every associate. I recently turned to them again when buying a new house and John made everything seamless. On another instance, I recommended J&A to a friend who had issues with getting coverage for her home because she was “high risk” (to no fault of her own, things just happen…sometimes even twice) but J&A was able to find her coverage when it seemed like everyone was turning her down. I have never been so proud of a recommendation!”
Thomas J., Franklin, Tennessee“Through a challenging period with my insurance company, Johnston & Associates provided assistance in making things right. Afterwards, they were quick to assist me with a replacement company”
- ACAnna C., Franklin, Tennessee
“I had a great experience speaking with Steve Emley about my mother in law’s policy & he was very helpful and attentive. Great company that I will be recommending to my family & friends!”
- MTMichael T., Franklin, Tennessee
“Scott has provided me with excellent service on several occasions and I could not ask for a better agent. I recently purchased home and auto insurance through Erie and I can always turn to Scott with any questions I may have. It is always very easy to get through to Scott and I highly recommend Johnston and Associates to anyone looking for great insurance and great customer service.”
- JTJim T., Franklin, Tennessee
“As a landlord, cash flow is paramount on my properties so when my current insurance carrier raised my rates on my 3 investment properties, I reached out to Scott for a quote. Not only did he save me on those properties, but also on my home and autos, and set me up with an appropriate umbrella policy. I now have sufficient coverage to protect me and my family, and have an annual savings of almost $2000 across the board. Scott did a great job and was very responsive and knowledgeable about his industry. You don’t need the name to be in good hands or have a good neighbor, you just need a knowledgeable, professional insurance agent and Scott fits the bill!”
- SSStephen S., Franklin, Tennessee
“Scott Johnston has been my insurance agent since 2010 in which we have carried our car & renter’s insurance with Erie. Just recently (last friday) we closed on our first home and Johnston & Associates were amazing to work with in getting our renter’s insurance switched to a homeowner’s policy. They are always very prompt, knowledgeable, professional and thorough when we’ve asked for a change or when we’ve purchased new vehicles. I recommend them to all of our friend’s and family members who need insurance. Thank you Scott and Johnston Associates for everything.”